**Have A Delivery Deadline? Phone Toll Free 1 888 867 2225 For Shipping, Expedited Shipping & Delivery Info To Your Area
When Ordering Online Please Let Us Know If You Have A Delivery Deadline In The Comment Section Of Checkout -
========================Free UPS Ground Shipping extends to the contiguous 48 states
on most shopping cart, mail and phone (1 888 867 2225) orders. (Freight charges will be applied for items that are too large for UPS ground as noted on individual product page). Please Note
: On return of items sold with Free Shipping
-- Customers are responsible for both the actual delivery and return shipping fees. See Return Policy
The Free UPS Ground Shipping Offer is not available to items shipping to Hawaii, Alaska, APO/FPO or PO addresses.
Hawaii, Alaska, Puerto Rico, APO and PO destination orders please contact The Comfort Store, LLC for shipping information. Orders placed online will be contacted to approve additional s/h charges before orders are processed.
Customers with online orders shipping by freight will be contacted by phone to confirm order & freight shipping detail before the order is processed. Please Note: Some freight delivery areas require an additional freight ship charge (eg Manhattan in NYC), customers will be contacted to authorize ship charges before the order is processed.===========================
Like To Shop At eBay? Many of Our Products are Listed On Our eBay Store ComfortStoreDirect eBay Store==========================Need International Shipping
Check Out BongoUS and establish a US address for package forwarding. -- The Comfort Store, LLC ships to US destinations only. Bongo International´s services provide international consumers with a US address. The address located at their warehouse in the north east of the US. This allows consumers overseas the ability to purchase US goods, consolidate purchases, and have them shipped for international delivery. BongoUs provide international consumers access to the entire US retail market and makes international shipping more cost effective. Learn more about BongoUS when entering a product on The Comfort Store, LLC shopping cart.
Already a BongoUS subscriber? Please include full billing address in comment section of checkout.===============================
UPS & FEDEX reserves the right to make the decision whether or not they will release a package without a signature. Some manufacturers only ship with a signature required for delivery. Customer may request at the time an order is placed that the order may be delivered without a signature. (Requests cannot be made after an order is placed). If a customer requests a package be delivered without a signature, the customer becomes responsible for replacing the package if it is lost or stolen. If a customer wishes to guarantee a delivery with signature, they may request UPS deliver only with a signature -- UPS requires a $3.50 upcharge for this signature request service, this upcharge will be added to the order at the time of shipping.
Please verify that shipping address is correct at the time of the order. UPS/FEDEX charges $14.00 for any address correction and this charge will be applied to the purchaser's credit card when notified by UPS/FEDEX, usually within one week after shipping.The Comfort Store, LLC
products ship either from our central Ohio warehouse or from manufacturer's warehouses (drop shipped) throughout the US.
Items Shipping From Our Ohio warehouse ship out quickly. View UPS Map - Transit Time From The Comfort Store, LLC Warehouse
- To Calculate Approximate Total Delivery Time.
Drop Ship Products ship from warehouses across the US - Drop Ship Products have longer & variable delivery times as described on individual product pages.
What is a Credit Card Verification Number
No sales tax outside Ohio.
Your credit card verification number (CVN, or CVC, or CVV) protects you and us against fraudulent charges on your credit card. If your card number were to be stolen (say from that old statement that you threw into the trash) the person who stole the number would not be able to complete the transaction because they would not have the verification number. This number along with your card's billing address, number and expiration date makes it pretty unlikely a thief can use your card for fraudulent use.
On the reverse side of MasterCard, Visa and Discover credit cards, there is a number printed on the signature strip. The CVN is the last three digits. American Express cards have a four digit number (not embossed) on the right front of the card.
Most products are in stock and are shipped directly from The Comfort Store, LLC warehouse or from a manufacturer's warehouse to you. If there is an extended lead time The Comfort Store, LLC Backstore will contact the customer after an order is placed to relay lead time information and to confirm orders.
We reserve the right to cancel any orders for products in which either the items are no longer available or where a typographical error in pricing has occurred. If an order is received on items in which the pricing was listed incorrectly or computed incorrectly on the online shopping cart, we will contact you with the corrected price before the order can be accepted. All prices are posted and are subject to change without notice. We make every effort to maintain correct and current prices on this and other sites. However, we reserve the right to revise prices, limit quantities and correct copy or pricing errors.
Credit Cards are not charged until products are shipped.
UPS Tracking Numbers are emailed after shipping. If you do not receive a tracking number and wish to receive one please contact The Comfort Store, LLC by email firstname.lastname@example.org or by toll free phone 1 888 867 2225 -- Please Note: Some items may ship via US Mail, FedEx, or other shipping agents.
All online orders are confirmed by e-mail using an automated system. If you do not receive an email confirmation at the time of the order, your order may not be processed (-as it may have not been received!) - please contact us by email email@example.com or at 1 888 867 2225 if you do not receive an automatic email confirmation. (Please Note: confirmations are automated, please use an appropriate e-mail address when purchasing surprise gifts.)
Orders may also be acknowledged by phone to verify options, quantities, sizes, shipping and credit card authorization. (If you do not wish to be contacted by phone please state such on the comment section of your order form- we do not want to invade your privacy or spoil a surprise gift). The Comfort Store, LLC does not phone for any other reason than stated above. The Comfort Store, LLC does not send advertising by email, US mail or phone!
Questions About Product, Shipping or Returns?
Contact The Comfort Store, LLC by email firstname.lastname@example.org
or toll free
1 888 867 2225
The Comfort Store, LLC
is an authorized dealer for all
products we sell! Full manufacturer's warranties apply.
Terms and Conditions
- Address Changes -- Double Check Shipping Address -- UPS charges $11.00 for all address changes once a package is shipped.
- Damage in Disassembly -- Some products require disassembly before return. A replacement fee is assessed on items that are damaged by the consumer at this time.
- Damaged Merchandise -- Notify us about damaged merchandise within 24 hours of receipt (phone or fax).
Keep all boxes. You may be required to contact the shipping/delivery company.
- Returns -- Most products may be returned within 30 days. You are responsible for securely shipping the product in its original packaging in new, resalable condition. We recommend that you insure the product for your protection. Restock fee's starting at 20% will be assessed on items that are damaged by the consumer or obviously used (lint, hair, etc). Jeeves towel warmers are special order items, the manufacturer requires a 25% restock fee plus shipping for returns on non-defective product.
- Non-Returnable Products -- Massage Chairs, Freighted Exercise Equipment, Special Order Office Chairs -- Indoor Zero Gravity Recliners, Large Quantity Orders,
If open the following non defective goods may not be returned --- Clothing, Robes, Nightgowns, Beds, Bedding, Sheets Bedloungers, Wedges, Chillows, Pillows, DVDs, Massage Lotion/Cream/Oil, Aero Products, Steam Inhaler, Ankle, Back, Knee Supports, Inflatable Pillows,
Paraffin Spa Accessory products, Heating Pads
- Refunds -- On approved products in good condition. Refunds are issued for the purchase price less actual shipping costs to the customer. (Please Note: Although The Comfort Store, LLC does not add the shipping costs to the sale price on most products delivered to the 48 states, the actual costs of shipping to the customer will be deducted on refunds for returns of non defective items.)
- Refunds/credits are issued within 21 days of product receipt by The Comfort Store, LLC.
- Return Authorization -- To obtain authorization for returns, email email@example.com or call 740-549-3900, Monday through Friday, 10:00a.m. – 6:00p.m. Please provide your Customer ID, order number & a reason for return. A Return Authorization Number is required for return.
Returns must be shipped back within 7 days after receipt of authorization number by telephone/email.
- Cancellation after an order has shipped. Customer will receive refund less the actual shipping charges incurred by The Comfort Store, LLC. Refunds will be issued after the item has been returned to the originating warehouse.
- A restock fee up to 50% will be assessed if a non returnable item is returned and it is not in factory sealed condition.
- Unauthorized Returns -- A 20% restocking fee is assessed.
- Undeliverable Packages Due to Customer Error -- Customer will be credited minus all shipping costs.
We will be happy to answer all your questions about products before your purchase.
Contact us for more product information, price quotes, warranty details and other questions.
Best Delivered Price
attempt to match advertised prices on authorized dealer's in stock products
at the time of order. In determining an "advertised price" on a product the authorized dealer's shipping and handling charges as well as in stock status will be considered
. When ordering on the online shopping cart, you may post the price and the advertiser and we will contact you to confirm your sale price. On a rare occasion we are unable to match a price.COUPONS & PROMOTIONS
-- All coupons & promotions are subject to change. Coupons are not valid on the following brands: - Teeter, Thumper, Kettler, Izzy
will never give, lease or sell your personal information. Period! The Comfort Store, LLC
does not participate in unsolicited email, US mail or phone advertising --- we dislike spamming as much as you!The Comfort Store, LLC
does not use customer information for any purpose other than the product transaction.The Comfort Store, LLC does not lease, transfer and/or sell your email address!
Is Yahoo! Shopping secure?
Yes. Yahoo! Shopping uses secure servers to protect your personal information, including your name, address, and credit card information. We use the Stronghold Secure Server, currently the second-best selling secure server software and, in our opinion, the best product technically. It supports industry-standard 128-bit SSL encryption.
When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form and not decoded until we receive it. For added security, Yahoo also encrypts the credit card number when it is stored on disk and when it is forwarded to the merchant.
Shopping online is considered fairly low-risk. According to CNN, "The prevalent opinion... is that online credit card use is actually no riskier for consumers than traditional 'low-tech' transactions." You should feel as safe as you would using a credit card in a store or restaurant, if not more so
On occasion data entry, customer service, sales and warehouse positions are available. The Comfort Store, LLC accepts resumes by mail directed to the attention of .....Employment, The Comfort Store, LLC, 459 Orange Point Dr, Suite H, Lewis Center, Ohio 43035
New Product/Vendor Submission
If you would like to submit a product for The Comfort Store Back Store consideration, please send your catalog, brochure, photos or sample product (including current pricer) to:
The Comfort Store
ATT: New Product Review
459 Orange Point Drive Suite H
Lewis Center, OH 43035New Vendor Email
We receive thousands of requests for product submission, please be patient, we make a sincere attempt to review all product/information submitted. Please include contact information including contact name, phone number and email address. Product submission (at vendors expense) for our review does not constitute acceptance of the product.====================================
Marketing & Web Development Solicitations
The Comfort Store (sitincomfort.com) receives thousands of solicitations monthly for marketing and web development. Due to this high demand on our time, we accept information only by email sent to Marketing Email
or mail sent to the Lewis Center, Ohio postal address. Phone solicitatons will not be accepted
There will be no automatic response to mail or email solicitations, follow up will occur only if there is an interest.
==================================Click Here for Alternative Map from MapQuest
Located just north of Columbus. US 23 North to Orange Point Road (one traffic light north of Orange Road). Turn right (east) on Orange Point Road. The Comfort Store (sitincomfort.com) showroom is located beyond the stop sign -- at the end of the service road on the left. Showroom entrance is located at the east end of building.
-- The Comfort Store warehouse showroom displays only a limited selection of product. Before traveling to 459 Orange Point Drive please contact The Comfort Store by phone or email about product availability on the floor.
Call 740 549 3900 For Seasonal Hours & Product Availability
The Comfort Store Back Store
Comfort Store - sitincomfort.com Warehouse Showroom Hours
Sunday -- Closed
Monday -- 10 - 6
Tuesday -- 10 - 6
Wednesday -- 10 - 6
Thursday -- 10 - 6
Friday -- 10 - 6
Saturday -- 10 - 5
Hours Vary By Holiday & Season - Please Call Toll Free To Confirm Hours & For Information On Limited Product Availability In Warehouse Showroom
1 - 888 - 867-2225